Terms of Service
Last Updated: August 2, 2021
Please read this Privacy Policy (“Policy”) carefully. It applies to all information Batcave
Digital LLC and its affiliated entities (collectively “Company”, “we”, or “us”) collect from you
through our web sites and game applications (collectively “Services”).
This Policy describes:
• the information we collect, how we collect it, and why;
• how we use and share that information;
• how you can access and update that information;
• the choices you can make about how we collect, use, and share your information; and
• how we protect information.
If you do not want us to collect, use, or share your information in the ways described in
this Policy, you should not access or use the Services. By accessing or using the Services,
you acknowledge and agree to the terms of this Policy.
1. What is Personal Information?
“Personal Information” means information that specifically identifies an individual (such as a
name, address, telephone number, mobile number, or e-mail address), or information about an
individual that is directly linked to such identifying information. Personal Information does not
include “Usage Information” (meaning site usage information such as visit statistics, page
views, etc.) or “Device Information” (meaning your device’s IP address, and information
identifying the type of device you are using to access the Services), unless such information is
connected to your Personal Information.
2. Information Collected on Our Services
Information You Provide To Us.
You may choose to provide Personal Information through the Services. The Company may
collect Personal Information when you request information from us, contact us, submit
comments, or participate in certain features of the Services. If you do not want your Personal
Information collected, please do not submit it or participate in the Services.
You may also elect to participate in certain activities on our Services that let you publicly
communicate or share information such as player profiles, message boards, chat or messaging
features, or gifting/invitation-sending features. If you participate in these activities, we may
collect any or all of the information you submit, even if submitted through a player-to-player
messaging system.
We will also collect your Personal Information when you access the Services through a social
networking site, such as Facebook, or through Facebook Connect functionality, including any
or all of the following information: your name; your profile picture; your social network ID
number; your friends’ public profile data on the social networking site; your email address;
your location; your gender; your birthday or age; and any other information that the social
networking site chooses to share with us. If you access the public areas of the Services through
a social networking site or application, we may post your profile information and picture as
allowed by the social networking site.
Information Collected by Automated Means.
Whenever you use the Services, the Company, as well as any third-party advertisers and/or
service providers, may automatically collect Usage Information and Device Information. The
technologies used on the Services to collect Usage Information and Device Information may
include, without limitation, web beacons and cookies. Web beacons (also known as Internet
tags, pixel tags, tracking beacons and clear GIFs) are clear/transparent graphic images placed
on a web page or email which gather Usage Information and Device Information. Cookies are
data files placed on a device when it is used to visit the Services. If you would prefer not to
accept cookies, most browsers will allow you to: (i) change your browser settings to notify you
when you receive a cookie, which lets you choose whether or not to accept it; (ii) to disable
existing cookies; or (iii) to set your browser to automatically reject any cookies. However,
please be aware that if you disable or reject cookies, some features on our Services may not
work properly because we may not be able to recognize you, and offers we provide may not be
as relevant to you.
If you access or use our Services from your mobile device, we may also collect your telephone
number and geolocation information.
Information We Receive from Third Parties.
We also may supplement and combine the information we collect about you through the
Services with other information we receive from third parties in order to enhance our ability to
serve you, to tailor our content to you, and to market products and services to you. In those
cases, we will apply this Policy to any Personal Information received, unless we have disclosed
otherwise.
3. How We Use Information
We may use Personal Information and other information we collect through the Services:
• to provide the services and information you request;
• to process your transactions through the Services;
• to contact you about your use of the Services;
• to respond to your emails, questions, comments, and complaints, and to otherwise
provide customer service;
• to personalize and improve the Services, and to deliver advertisements, content, or
features that match our users’ interests;
• to monitor and analyze Usage Information and otherwise measure the effectiveness of
the Services;
• to send you confirmations, updates, security alerts, and support and administrative
messages, to detect and prevent fraud, and to otherwise facilitate your use of, and our
administration and operation of, the Services;
• to notify you about important changes to our Services; and
• for any other purpose for which the information was collected.
4. What Personal Information do we share with third parties?
We will not share the Personal Information we collect from you through the Services with third
parties, except as described in this Policy or in the Services. We may share non-Personal
Information, such as Usage Information, with third parties. We may share your information
with third parties in the following circumstances:
Third Parties Providing Services on Our Behalf.
We may share your Personal Information with third parties that perform services on our behalf
(or on behalf of our partners), such as companies that host or operate our Services; provide
customer service; manage payments; and provide marketing services to us.
Your Agreement to Have Your Personal Information Shared.
While on our Services, you may have the opportunity to opt-in to receive information and/or
marketing offers from someone else or to otherwise consent to the sharing of your information
with a third party. If you agree to have your Personal Information shared in this way, your
Personal Information may be disclosed to the third party and the Personal Information you
disclose will be subject to the privacy policy and business practices of that third party.
Business Transfers.
We may also share your Personal Information with our subsidiaries and affiliated entities, and
such entities may use your information in accordance with this Policy. As we continue to
develop our business, we may sell or purchase assets. If another entity acquires us or all or a
portion of our assets, Personal Information and any other information that we have collected
through the Services may be disclosed to such entity as part of the due diligence process, and
will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or
reorganization proceeding is brought by or against us, all such information may be considered
an asset of ours, and as such, may be sold or transferred to third parties.
Legal Disclosure.
We may transfer and disclose information, including your Personal Information, to third parties
to comply with any legal obligation; at the request of governmental authorities conducting an
investigation; to verify or enforce our Terms of Service; or to otherwise protect the rights,
property, safety, or security of us, the public and/or other users of our Services.
5. Your Access and Choices
Accessing and Updating Your Information.
If you want to review or change the information we maintain about you or have additional
questions, e-mail us support@batcavedigital.com. We will respond to your request within ten
(10) days.
To manage the information we receive about you from a social networking site, like Facebook,
where you access or use our Services, you will need to follow the instructions at that site for
updating your information and changing your privacy settings. The privacy management tools
for applications on Facebook can be found here.
Stopping Use of Your Information.
If you no longer want us to make active use of your information, you may send an e-mail to
support@batcavedigital.com requesting deletion of your information. We will respond to your
request within ten (10) days. Please note that certain records (for example those relating to
customer service matters) will be maintained for legal and accounting purposes. Please also
note that we may not be able delete all content you have posted through the Services (for
example, in public forums), and we may not be able to delete all residual copies of information
in our backup systems.
Opt-Outs.
You may opt out of receiving marketing communications from us by sending us an e-mail at
support@batcavedigital.com, or by following the unsubscribe instructions in the communication
that you receive. Your opt-out request will be processed within ten (10) days of the date we
receive it. Note that if you opt-out of marketing communications, we may still e-mail or
communicate with you if we need to provide you with information about the Services, your
transactions with the Services, or for any other legitimate non-marketing purposes.
Most internet browsers allow you to disable or delete cookies, and reject placement of new
cookies. Please be aware that certain portions of the Services may not work properly for you,
or provide personalized or customized content, if you take these steps.
You may opt out of Flash Cookie placement at http://helpx.adobe.com/flash-player/kb/disablethird-party-local-shared.html.
You can opt out of some third-party advertising programs that use your information. To do so,
please visit the NAI Opt-Out Page: http://www.networkadvertising.org/managing/opt_out.asp.
In order to opt-out of sharing your geolocation and other data with us from your mobile device,
you can visit the “settings” page of your mobile device and review the information sharing
permissions of each application or “app.”
When you install our apps on your mobile device you may receive push notifications from us,
which are messages an app sends you on your mobile device even when the app is not active.
You can turn off push notifications by visiting your mobile device’s “settings” page.
When you have opted-in to receiving SMS messages (i.e. text messages) from us as provided in
our Terms of Service, you can opt out of receiving the SMS messages by texting back STOP to
the number we send the text from for that particular SMS message program. When we receive
an opt-out message from you for SMS messages, we may send a message confirming our
receipt of your opt-out.
6. Your California Privacy Rights
If you are a California resident and you decide that you do not want us to share your Personal
Information with third parties for their marketing purposes, please send an e-mail to
support@batcavedigital.com. In this e-mail, state that you would like the Company not to share
your Personal Information with third parties for their marketing purposes. Your opt-out request
will be processed within thirty (30) days of the date of which we receive it.
Some web browsers incorporate a "Do Not Track" feature that signals to web sites that you
visit that you do not want to have your online activity tracked. Please note that Company does
not interpret or respond to "Do Not Track" signals.
7. Links to Other Sites
The Services may provide links to other web sites that we do not own or operate. We do not
control, recommend, or endorse, and are not responsible for, these websites or their content,
products, services, or privacy practices.
8. How We Protect Personal Information
We maintain certain administrative and technical safeguards to help protect against loss, or
unauthorized access to or disclosure, of your Personal Information. However, no electronic data
transmission or storage of information can be guaranteed to be 100% secure. We cannot ensure
or warrant the security of any information you transmit to us, and your use of the Services is at
your own risk.
9. Consent to Processing and Transfer of Information
The Services are operated in the United States of America. If you are located outside of the
United States, please be aware that information we collect may be transferred to and processed
in the United States. By using the Services, or providing us with any information, you consent
to the collection, processing, maintenance, and transfer of such information in and to the United
States and other territories in which the privacy laws may not be equivalent to those in the
country where you reside and/or are a citizen.
10. Children
The Services are not directed to children under 18. We do not knowingly collect information
from anyone under 18 years of age. If we determine upon collection that a user is under this
age, we will not use or maintain his/her Personal Information.
11. Updates to Our Privacy Policy
This Policy may be updated periodically and without prior notice to you, and any changes will
be effective immediately upon the posting of the revised Policy through the Services. However,
we will use your Personal Information in a manner consistent with the Policy in effect at the
time the information was collected, unless you consent to its use in accordance with a new or
different version of the Policy. We will always indicate at the top of this Policy when it was
most recently updated.
12. How to Contact Us
If you have any questions or comments about this Policy, please contact us at
support@batcavedigital.com.
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